Return and Refund Policy

We want you to be delighted with your purchase. Please review our return and refund policy below to ensure a smooth process.

All our creations are thoroughly checked and inspected before shipping to meet our highest quality standards. However, we understand that sometimes you might not be satisfied with your item or it may arrive defective.

Eligibility for Returns and Refunds

To be eligible for a return or refund, please contact us within 7 days of receiving your order.

If there are any issues with your order, email us at [email protected] with the subject line “RETURN EXCHANGE” or “REFUND.” Include your order number, reason for return or exchange, and photos if applicable!

You can return the item and exchange it for another product of equal value, subject to availability.

Return Process

We will review your request within 24 hours and get back to you promptly.

Returns, exchanges, or refunds will be accepted for items that are unused, undamaged, and in their original condition. The product(s) must be in the same condition as when you received them. You are responsible for paying the return shipping costs, which will be deducted from your refund.

Refunds

We will notify you once we have received and inspected your return. We will inform you if your refund is approved. If approved, the refund will be processed to your original payment method (less the shipping costs). Please note that it may take some time for your bank or credit card company to process and post the refund.

Once we receive your returned item, our team will review your request and inspect the item. We will email you to confirm receipt and update you on the status of your request.

If your return or store credit is approved, we will send you instructions on how to return your package.

Final Sale Items

Items marked as “final sale” or on clearance are not eligible for return, exchange, or refund.